Frequently asked questions
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Who is the enchanted forest suitable for?
The enchanted forest is open to children between the ages of 3 and 10 when accompanied by an adult.
When is the enchanted forest open
The Ernen Magic Forest is open and accessible around the clock.
From the beginning of November there is a winter break in the enchanted forest and the facilities are not maintained during this time.
The enchanted forest will be ready for you again in mid-May with new adventures.
What is the easiest way to move through the enchanted forest?
Follow the telescopes set up. These will lead you and your children to the next play station or the next telescope. Please ignore the metal signposts as they are part of a bike trail.
What do the red squirrel markings mean?
The red squirrels mark the boundaries of the enchanted forest perimeter. Outside these boundaries there are areas that are not suitable for small children (danger of falling in some places).
How do I get to the barbecue area and the play stations with a baby carriage?
Use the wide path that leads directly to the barbecue area and the surrounding play stations.
Are there enough parking spaces?
Parking space is limited. Cars can be parked next to the bus stop.
Can I contribute to the maintenance of the enchanted forest?
Yes, the foundation is dependent on your donations for improvements and ongoing maintenance. There is a cash desk at the entrance with free situation maps. There you will also find a QR code that you can use to make a quick and easy donation. Thank you very much in advance for your support.
What should I bear in mind with regard to waste and barbecue use?
Please make sure you take your garbage home with you (unfortunately, we are unable to collect garbage every day). Use the barbecue wood sparingly, do not light a fire outside the three barbecue areas and extinguish the embers in the barbecue areas before you go home.
How is accident insurance regulated?
Accident insurance is the responsibility of the user. The Foundation accepts no liability.
Customer testimonials from the enchanted forest
Jacques Andre Ditesheim
Frank